Documentation Compliance in the Real World

Posted by Maggie Adams on Apr 20, 2017 9:00:00 AM

What is the quickest way to get EMTs and paramedics to roll their eyes? Tell them how important their documentation is to reimbursement, or, talk about how the company won’t get paid unless they document more/better/enough. Nope, won’t work. The organization’s need for money is generally not a motivator. EMTs and paramedics didn’t get into this business because of the money.

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Topics: EMS Billing

Road Safety Enhancements Provide Greater Insight into Ambulance Safety

Posted by Dave McGowan on Apr 18, 2017 9:00:00 AM

In the April release of ZOLL Online, we’re introducing the new Road Safety Overview dashboard and an improved reporting experience. These enhancements will provide greater insight into your agency’s ambulance safety and enable you to quickly make more impactful decisions, ultimately making your organization safer.

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Topics: Road Safety

Know Your Billing Levels of Service for Accurate and Compliant Claims

Posted by Renee Collier on Apr 13, 2017 9:00:00 AM

When discussing levels of service for billing, it’s important to keep in mind the difference between operations and regulatory definitions. The Center for Medicaid and Medicare Service (CMS) provides regulatory definitions for billing the different levels of service to help field providers better document their patient care report in such a way that clearly illustrates the level of service provided to their patient.

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Topics: EMS Billing, Compliance

4 [Brand New!] Ambulance Safety CAPCE Accredited Training Sessions Available at SUMMIT

Posted by Dave McGowan on Apr 11, 2017 9:00:00 AM

Is ambulance safety a concern or focal point in your organization? We fully support that! ZOLL is committed to improving ambulance safety in the EMS community by offering four brand new courses (worth six Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE) credits) at our annual conference in Denver this May. These courses will provide a framework to help build a culture of safety within your organization.

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Topics: ZOLL Summit

Healthcare Reform: Changing an Era or Error?

Posted by Dr. Greg Mears on Apr 6, 2017 9:00:00 AM

It’s official. One of the prime objectives of the new administration was to repeal and replace the Affordable Care Act (ACA). Round 1 went to the ACA, as the new administration was unable to obtain the needed votes to pass the American Health Care Act (AHCA), the administration’s replacement for the ACA. In this post, let’s take a shallow dive (evading the political rocks and hazards) into this failed attempt to repeal the ACA, taking note of issues that are important to emergency care and EMS. We will also explore what the future holds for healthcare reform: is it dead or just a near drowning?

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Topics: Compliance, Healthcare Reform

What Really is the Best Way to Achieve Operational Efficiency?

Posted by Lindsay Gross on Apr 4, 2017 9:00:00 AM

Every agency strives to improve the quality and efficiency of their EMS operations. Bonus if they can do so while reducing cost. What is the best way of going about reaching those goals? Data. Whether it’s dispatch, ePCR, billing, driver performance data – or all of the above – data helps EMS agencies improve operational efficiency. Check out our round up of March blog posts dedicated to helping you reach your operational efficiency goals.

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Topics: Operational Efficiency

4 Webinars That Will Help Your Agency Operate at Peak Efficiency

Posted by Lindsay Gross on Mar 31, 2017 9:00:00 AM

Are you a current ZOLL ePCR, Billing, Dispatch or Road Safety customer? Interested in ways to improve clinical excellence with the power of RescueNet ePCR? What about how to improve efficiency with RescueNet Billing or RescueNet Dispatch? Or ways to improve fleet safety and savings with Road Safety? During March, customers presented their top 5 recommendations for each of the products I listed in four, 30-minute webinars hosted by ZOLL. For those of you able to attend and those of you missed it, each webinar is available On Demand now on our website! Find information and links below on each webinar.

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Topics: Operational Efficiency

Operational Dashboards Turn EMS Data into Actionable Insight

Posted by Rob Humphreys on Mar 30, 2017 9:00:00 AM

Last month, we shared six dashboards to improve clinical outcomes. This month, as we focus on operational efficiency, we delve into how operational dashboards can transform your EMS data into useful information to measure and improve operations. Not sure how many staff to schedule on Sunday at 4 p.m.? Use historical data to help with crew scheduling. Experiencing delays between trips? Identify deficiencies in response times so you can improve those response times.

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Topics: Operational Efficiency

12 Expenses to Consider When Calculating the Cost of an Ambulance Crash

Posted by Dave McGowan on Mar 28, 2017 9:00:00 AM

Reimbursements continue to be challenging in EMS, and the future unfortunately doesn’t paint a favorable outlook any time soon. While sound billing practices and excellent provider documentation help prevent leaving money on the table, out of control expenses can erase any revenue advances quickly, which puts a strain on net income (profit) margins. One widely overlooked area of expenses is the true cost of a loss.

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Topics: Road Safety

A New Age of HIPAA Enforcement – What it Means for EMS

Posted by Ryan Stark on Mar 23, 2017 9:00:00 AM

In 2016, the Heath Insurance Portability and Accountability Act (HIPAA) police levied far more penalties than ever before, and government enforcers are on a record pace in 2017. The focus has shifted from education to prosecution, and small healthcare providers are no longer immune from big penalties. What does all this mean for EMS? And how can you make sure your agency isn't penalized?

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Topics: Compliance

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