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Insights for Data-Driven EMS

The Latest Compliance Tips for Successful EMS Operations

Did you know that medical information is worth at least 10 times more than a credit card number on the black market? It’s...

Know Your Billing Levels of Service for Accurate and Compliant Claims

When discussing levels of service for billing, it’s important to keep in mind the difference between operations and...

Healthcare Reform: Changing an Era or Error?

It’s official. One of the prime objectives of the new administration was to repeal and replace the Affordable Care Act...

A New Age of HIPAA Enforcement – What it Means for EMS

In 2016, the Heath Insurance Portability and Accountability Act (HIPAA) police levied far more penalties than ever before,...

Why Hospital Based EMS Agencies Need Their Own Compliance Officer

Hospital based agencies need their own compliance officers. They need individuals who are specifically trained in the many...

How Just Culture Impacts Compliance

When we speak about Just Culture in our industry, we usually talk about its impact on patient and provider safety. When we...

The 7 Cardinal Sins of EMS Billing

In September 2015, the Department of Health and Human Services Office of the Inspector General (OIG) issued a report,...

Compliance Going to the Dogs!

There’s a great cartoon with a dog and his owner. The owner says, “Max, you’re such a good dog! You’re a pretty boy. I love...

Ambulance Claims Audits: Why, How & When

During recent client audits, we found an insurer who had underpaid two clients. Naturally, the clients were thrilled to...

ICD-10 Documentation Training: What is Different and Why Does it Matter to Me?

ICD-9 codes (and soon ICD-10 codes) are used to describe diseases, signs and symptoms, abnormal findings, complaints,...

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